Career Listings

Title: Ophthalmic Assistant

Location: All clinic locations in Waukesha, Oconomowoc, Mukwonago, and Wauwatosa.

Full/Part Time: Full Time

Hours/Schedule: 40 hours/week, Monday through Friday, occasional weekend and evening availability needed.

 

Job Duties: 

  • Performs basic to complex diagnostic tests and visual screenings, including auto refractor, lensometry, visual acuity, pinhole, color vision, depth perception, confrontation fields, refraction, applanation, super pinhole, BAT, automated visual fields, pachymetry, OCT, ascan, and keratometry. 
  • Manages overall patient flow to ensure timely access to care and ensures patient comfort.
  • Greets patients courteously and verifies patient identity. 
  • Reviews, validates and accurately records all patient, family and medical history, and chief complaint.  
  • Reviews, validates, and records patient medications. 
  • Assists the ophthalmologist with minor surgeries and laser procedures, and post-operative care and treatment.  
  • Sterilizes instruments using appropriate technique and procedures. 
  • Maintain and calibrates equipment. 
  • Organizes and prepares exam rooms and work areas including cleaning, stocking, ordering supplies, checking equipment, and putting away equipment. 
  • Perform medical eye photography functions as directed by the physician, which may include taking general optic nerve, retinal and macular photos, and fluorescein angiograms, etc. 
  • Assists patients with ordering and dispensing glasses and contact lenses. Performs contact lens polishing. 
  • Review patient appointment needs and respond timely to phone encounters. 
  • Assists with scheduling patients for post-operative, surgery and specialist appointments. 

 

Qualifications: 

  1. License and Certifications
    1. COA or COT preferred. 
    2. Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months. 
  2. Education
    1. High school graduate.
    2. College-level courses preferred: Anatomy & Physiology, Medical Terminology
  3. Experience
    1. Minimum requirement of 1 year of experience as an optometric assistant, ophthalmic assistant or ophthalmic technician role that includes experiences in performing basic to complex visual screenings, diagnostic tests, and procedures. 
    2. Preferred 1 year of experience in scribing, medical transcription or as a health care professional with demonstrated proficiency in medical terminology and technical spelling. 
    3. Knowledge of sterile technique, how the eye works, and contact / lens wear. Ability to educate and instruct patients on eye care and eyewear. Excellent communication skills (oral and written). Demonstrates a strong attention to detail and accuracy. Proficient in the use of Microsoft office products, electronic mail and electronic medical records systems.

 

Join the MEA Family! 

  • Learn from the best Ophthalmologists in the Milwaukee area at the highest level of medical and surgical eye care. Great professional growth opportunities!
  • Competitive pay
  • Flexibility in scheduling and locations—Waukesha, Mukwonago, Oconomowoc and Wauwatosa!
  • Free parking at all locations
  • Patient population and services are diverse– young kids to adults. 
  • 100% reimbursement on passing the COA. 
  • Uniform allowance/reimbursement
  • Great Employee Vision Benefits
  • And much more! 

 

Looking to apply? 

Email your resume to Kayla McCullough, Practice Administrator at kmccullough@medicaleyeassociates.com.

 

 

Title: Surgery & Treatment Coordinator 

Location: All clinic locations in Waukesha, Oconomowoc, Mukwonago, and Wauwatosa.

Full/Part Time: Full Time

Hours/Schedule: 40 hours/week, Monday through Friday, occasional weekend and evening availability needed.

 

Job Duties: 

  • Coordinate and schedule surgeries and procedures and follow-up appointments as designated by physicians according to established policies and procedures.
  • Interact with patients’, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
  • Coordinate processes and timing as required to meet physician and facility requirements.
  • Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
  • Schedule diagnostic therapy and other treatments as requested.
  • Obtain authorization for surgery from patient’s insurance company.
  • Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
  • Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.
  • Answer and screen telephone calls in a courteous manner, and documents messages for physician and other personnel.
  • Obtain accurate information from patients and ensure all registration forms are complete.
  • Collect patient pre-payments as directed.
  • Provide information to patients regarding unpaid balances prior to procedure or surgery.
  • Place orders in EMR.
  • Accurately and timely order appropriate Intra-Ocular Lenses.
  • Prepare, document and file documents in charts for surgery including H&P’s and consent.
  • Selects appropriate coding (CPT, ICD10, etc.) and enters charges for all surgical procedures.
  • Review financial and clinical paperwork to assure completion before the scheduled procedure or surgery date.  
  • Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
  • Provides accurate, detailed information to patients regarding test preparations, procedures, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
  • Maintain files and patient records in a confidential manner.
  • Perform other related duties as directed or assigned.
  • Adheres to Practice policies, regulatory requirements (ie:  Medicare, HIPAA, etc) 

 

Qualifications: 

  1. Education
    1. High School Diploma Required
  2. Experience
    1. Minimum requirement of 1 year of experience of medical scheduling. 
    2. Requires high level of attention detail, excellent written and verbal communication skills, strong customer skills. 

 

Join the MEA Family! 

  • Learn from the best Ophthalmologists in the Milwaukee area at the highest level of medical and surgical eye care. Great professional growth opportunities!
  • Competitive pay
  • Flexibility in scheduling and locations—Waukesha, Mukwonago, Oconomowoc and Wauwatosa!
  • Free parking at all locations
  • Patient population and services are diverse– young kids to adults. 
  • 100% reimbursement on passing the COA. 
  • Uniform allowance/reimbursement
  • Great Employee Vision Benefits
  • And much more! 

 

Looking to apply? 

Email your resume to Kayla McCullough, Practice Administrator at kmccullough@medicaleyeassociates.com.

 

Title: Patient Financial Services/Billing & Credentialing Lead

Location: Primarily Waukesha. May need to travel to other sites as needed but very rare.

Full/Part Time: Full Time

Hours/Schedule: 40 hours/week, Monday through Friday, occasional weekend and evening availability needed.

 

Job Duties:

 

Lead Responsibilities:

  1. Acts as a resource to patient financial services staff, which includes training/orienting, providing day-to-day work direction, scheduling of staff, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns.
  2. Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, providing performance feedback, resolution of employee concerns, and employee morale. Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes.

 

Patient Financial Services/Billing Responsibilities:

  1. Posts and balances payments, including patient and insurance, by line-item in the practice management system.
  2. Processes all transactions and claims in practice management system, including: account, follow-up, charges, claims, credits, and remits as assigned.
  3. Reviews and processes all undistributed transactions and determines and processes refunds as appropriate.
  4. Reviews coding and charges to ensure compliance with all regulatory requirements.
  5. Provides customer service to patients and representatives regarding patient accounts and collects on patient balances.
  6. Follow up on all outstanding balances to ensure timely reimbursement.
  7. Process all correspondence received from patients and payors.
  8. Reviews and submits insurance claims timely to ensure meeting payor requirements.
  9. Reviews, recommends and refers accounts to collections for further action.
  10. Processes and reconciles daily deposit.
  11. Reviews reimbursement to ensure payment is consistent with contract rates.
  12. Maintains proficiency of medical billing practices, systems, payor, and regulatory requirements.
  13. Researches all information needed to complete billing process.
  14. Establishes and communicates payment arrangements with patients per Practice protocols.
  15. Ensures pertinent information relating to patient accounts and/or payor interaction is appropriately documented.
  16. Produces and reviews reports as necessary to ensure timely and accurate processing.
  17. Assists patients and staff with insurance / payor inquiries.
  18. Process patient credit card payments received via mail.
  19. Process insurance credit card payments (virtual credit card payments).
  20. Posts and reviews any charges requiring manual charge entry.
  21. Adheres to Practice policies, regulatory requirements (ie: Medicare, HIPAA, etc)

 

Credentialing Responsibilities:

  1. Maintain compliance with regulatory and accrediting bodies, participating in the development and implementation of credentialing processes and procedures, maintaining an accurate provider database and collecting and analyzing verification information for our physicians.
  2. Other duties as assigned.

 

 

Qualifications:

  1. License and Certifications
    1. None required.
    2. Relevant coding certifications preferred.
  2. Education
    1. High school graduate.
  3. Experience
    1. Minimum requirement of 1 year of medical billing experience, Epic experience, coding experience, managed care and insurance, proficiency in Microsoft Office and customer service experience.
    2. Credentialing experience preferred.

 

Join the MEA Family!

  • Learn from the best Ophthalmologists in the Milwaukee area at the highest level of medical and surgical eye care. Great professional growth opportunities!
  • Competitive pay
  • Flexibility in scheduling and locations—Waukesha, Mukwonago, Oconomowoc and Wauwatosa!
  • Free parking at all locations
  • Patient population and services are diverse– young kids to adults.
  • Uniform allowance/reimbursement
  • Great Employee Vision Benefits
  • And much more!

 

Looking to apply?

Email your resume to Kayla McCullough, Practice Administrator at kmccullough@medicaleyeassociates.com.